Shipping Policy
Thank you for shopping with MarieKitchen10.com! We strive to ensure a smooth and enjoyable shopping experience, which includes getting your order to you as quickly and safely as possible. Please read our shipping policy for more details on our shipping process.
1. Order Processing Time:
Orders are processed and shipped within 1–3 business days (excluding weekends and holidays).
You will receive an email confirmation once your order has been placed, and another email with tracking information once your order has shipped.
2. Shipping Rates and Delivery Times:
We offer standard, expedited, and express shipping options at checkout.
Shipping rates are calculated based on your location, the weight of your items, and the selected shipping method.
Estimated delivery times for each shipping option will be displayed at checkout.
Standard Shipping:
Typically arrives within 3 business days.
Expedited Shipping:
Typically arrives within 2 business days.
Please note that delivery times are estimates and may vary depending on your location, weather conditions, or unforeseen delays from our shipping partners.
3. Shipping Locations:
We currently ship to all U.S. states. Unfortunately, we do not offer international shipping at this time.
4. Order Tracking:
Once your order has shipped, you will receive an email with tracking information. You can track your order on the courier’s website using the provided tracking number.
5. Shipping Delays:
While we aim to process and ship all orders promptly, there may be occasional delays due to high demand, weather conditions, or other unforeseen circumstances. If your order is delayed, we will notify you as soon as possible.
6. Damaged or Missing Packages:
If your package arrives damaged or you did not receive it, please contact our customer service team at sales@mariekitchen10.com within 24 hours of receiving the order. We will assist you in resolving the issue.
7. Address Accuracy:
Please make sure your shipping address is accurate before completing your purchase. MarieKitchen10.com is not responsible for orders that are delayed or lost due to incorrect addresses provided by the customer.
8. Returns and Exchanges:
No returns are allowed
9. Contact Us:
If you have any questions or concerns about shipping, please feel free to contact us at sales@mariekitchen10.com or call our customer service at 619.733.8480